Privacy policy

Foundation Bulk Food Store Pty Ltd — Privacy Policy

Foundation Bulk Food Store Pty Ltd (ABN 37 223 162060) is committed to protecting the privacy of our customers. This policy outlines how we collect, use, store and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We may collect the following personal information when you make a purchase, create an account, or contact us:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (processed securely through our payment provider — we do not store card details)
  • Order history

How we use your information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your orders, including shipping updates
  • Respond to your enquiries and provide customer support
  • Send marketing communications (only with your consent — you can unsubscribe at any time)
  • Improve our products, services and website

How we protect your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Our website uses SSL encryption to secure data transmitted online.

Sharing your information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us with order fulfilment, shipping, payment processing and marketing — only to the extent necessary to provide these services.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. If you wish to unsubscribe from marketing communications, you can do so via the unsubscribe link in any email or by contacting us directly.

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact us

If you have questions about this privacy policy or how we handle your personal information, please contact us: